To Study the Innovative Techniques & Role of Human Resource Management in Hospitality Industry

Abstract

The purposeofstudying innovative techniques andthe role ofHumanResource Management in the hospitality industry is to understand how HR practices can contribute to the success of hotels, restaurants, and other hospitality businesses. It\'s allabout finding new ways to attract, train, and retain talented employees while also ensuring that they deliver exceptional guest experiences. It\'s a fascinating area to explore!

Introduction

Human Resource Management (HRM) in the hospitality industry involves recruiting, training, appraising, compensating, and motivating employees to ensure business success and excellent customer experiences. HRM in this sector is critical due to its dynamic, customer-focused nature and relies on innovative techniques to enhance organizational performance and employee satisfaction.

Key HRM functions in hospitality include talent acquisition using social media and analytics, technology-driven training (like e-learning and VR), employee engagement through flexible work and wellness programs, integration of HR technology, and promoting diversity and inclusion. HR plays a vital role in fostering innovation by adopting emerging trends, encouraging continuous learning, and aligning HR policies with organizational goals.

The text also discusses HRM’s objectives, the importance of human resources as a valuable asset, and the distinction between personnel management and HRM. It highlights formal HR policies and procedures essential for effective management.

Recruitment is emphasized as a principal HR function with internal (promotions, transfers, demotions) and external sources (employment exchanges, agencies, advertisements, professional associations, campus recruitment, deputation, word-of-mouth). Each recruitment type has benefits and challenges, and choosing the right strategy is crucial to reduce costs and improve workforce quality in hospitality organizations.

Conclusion

It is concludes that studying innovative techniques and the role of Human Resource Management in the hospitality industry is crucial for professionals looking to excel in this dynamic and competitive sector. By conducting research, enrolling in relevant courses, attending conferences, seeking mentorship, joining professional associations, conducting interviews and surveys, and staying updated onindustrytrends, individuals cangain valuable insights into the latest HR practices that drive business success inthe hospitalityindustry. By stayinginformedandcontinuouslylearningaboutinnovativeHRtechniques,professionals can enhance their skills, make informed decisions, and contribute to the overall success of their organizations. Embracing innovation in HR practices is essential for staying ahead ofthe curve and adapting to the ever-evolving landscape of the hospitality industry.

References

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Copyright

Copyright © 2025 Ms. Vipula Sonkusare, Mr. Vishal Chawre , Mr. Bhanu Jaiswal . This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.